Welcome

Giovanni Crawford

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IT specialist and AI builder with 6+ years working with the Department of Veterans Affairs and Fortune 500 organizations.

More than an IT guy.
A builder at heart.

I grew up with a natural curiosity for how things work, especially technology. That curiosity became a career, and that career became a calling.

I operate at the intersection of enterprise IT and emerging technology, bringing the rigor of enterprise operations to the pace of startup innovation. From the VA to Bayer and Monsanto, I've been in the rooms where critical decisions get made and complex systems come together.

Outside of my professional work, I build AI automation systems that orchestrate intelligence, manage information, and automate complex workflows. Technology should serve people, not the other way around.

6+ years in enterprise IT

From desktop support to systems administration, a track record of delivering results under pressure.

System Administrator, Contractor
Department of Veterans Affairs
2019 to Present
  • Provide Tier 3/4 support for VA EMCS environment, resolving complex priority tickets within SLA
  • Produced enterprise Exchange best practices handbook shared across teams
  • Standardized security and patch cadence, reducing vulnerability exposure and resolution time
IT Field Technician, Win 10 Conversion Project Lead
Monsanto / Bayer
2019
  • Designated Win 10 Conversion Project Lead, managed imaging, staging, and workstation setup end-to-end
  • Managed and trained a team of 7, ensuring consistent standards across the project
  • Streamlined equipment setup workflow, improving throughput and on-time delivery
Deployment Technician Lead
Peak Systems
2018 to 2019
  • Led WPP Project delivery: PC and MAC builds, deployment management, and IT process oversight
  • Primary customer liaison, aligned project plans and exceeded expectations
  • Developed training programs that became templates for future projects
Desktop Support Technician
Iron Systems Inc
2018
  • Supported the Abbott Project including image builds, IT equipment support, and general technical support
  • Received highest possible monthly performance reviews for quality and reliability
  • Coached incoming technicians on all aspects of hardware and software deployment and management
IT Administrator
Dakota Integrated Systems
2017 to 2018
  • Managed multiple servers and workstations, outpacing productivity goals
  • Hardware research and integration to maximize network infrastructure efficiency
  • Developed custom production system instructions and disaster recovery records
Field Technician
Netview
2017 to 2018
  • Field support and deployment operations across client sites
  • Foundation of hands-on enterprise IT experience

Practical AI Systems & Automation

I build AI workflows that connect natural-language requests to real tools, documentation, and operational systems. The goal is not just a clever demo; it is work that is useful, safe, verified, documented, and maintainable by the people who inherit it.

Build + operate

AI Agent Operations Environment

Problem: AI tools are often isolated chat boxes instead of reliable operational systems.

Built: A personal AI workflow environment connecting assistants to tools, files, scheduled jobs, messaging interfaces, remote systems, persistent memory, and documentation.

Focus: Safe execution, verification, recovery, and handoff.

AI Agents Tool Use Runbooks Remote Ops
Scope + handoff

GxC Systems Workflow-to-Agent Model

Problem: Small organizations know AI could help, but often do not know what to automate, how to protect data, or how to maintain systems after launch.

Built: A service model for workflow audits, agent build sprints, private knowledge bases, automation workflows, custom software, and managed AI operations.

Focus: Map workflow → build agent → manage ops.

Workflow Audit Managed AI Ops Private Knowledge Bases
Visit GxC Systems
Privacy-first product

Kenki AI Health Platform

Problem: Health data is scattered across apps, devices, and records while users often lack context and ownership.

Built: A privacy-first health platform concept combining movement, recovery, nourishment, vitals, medications, records, and AI-generated insight.

Focus: User ownership, privacy-first design, no health-data selling, and practical insight.

Health Tech Privacy AI Reports
Visit Kenki.ai
Teach + document

Documentation & Training Systems

Problem: Technical systems fail when knowledge stays trapped with one person.

Built: Handbooks, FAQs, training programs, deployment instructions, knowledge articles, and disaster recovery records across enterprise IT roles.

Focus: Repeatable processes and handoff that let other people own the work.

SOPs Training Handoff Enterprise IT

Let's build something real

Open to consulting, contract work, partnerships, and conversations about the future of AI and enterprise IT. Let's talk.

Available for remote work worldwide

Support My Work

If you find value in my work, tools, or writing, here are a few ways to support continued innovation.

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kaisergxc.eth

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0xa95100f3E436cAc97172Ff55Bba1993677DE6918
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